Support Center

Find answers to common questions or reach out to our support team.

Which products does Elfaham offer?

We offer specialized Windows apps: ElFaham Gym Management, ElFaham Cafe System, Elfaham Clinic System, Elfaham Lawyers ERP, and Elfaham Business Suite - each bilingual (Arabic/English) and built for daily operations.

How do I install an Elfaham app?

Download the installer from our downloads page for the product you purchased or trialled, run the setup wizard, and follow the on-screen steps. Support can walk you through first launch if needed.

What payment methods do you accept?

We publish active payment methods on the Payment Methods page - typically bank transfer and local wallets. Each payment is verified before your subscription or license is activated.

Can I try the software before purchasing?

Yes. Submit a trial request for the product that matches your business (gym, cafe, clinic, lawyers, or business suite). Our team reviews requests and shares trial access once approved.

How do I get technical support?

Open a ticket on the support page, email support@elfaham-solutions.com, or message us on WhatsApp. Active subscribers get priority handling.

Is there multi-language support?

Yes. All current products ship with Arabic and English interfaces and RTL/LTR layout switching.

Submit a Support Ticket

Can't find your answer?

Reach out to our support team.

support@elfaham-solutions.com

Elfaham Software Solutions

الفحام للحلول البرمجية

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