Find answers to common questions or reach out to our support team.
How do I install Elfaham ERP?
Download the installer from our downloads page, run the setup wizard, and follow the on-screen instructions. A detailed installation guide is available in the documentation.
What payment methods do you accept?
We accept bank transfers, mobile wallets (STC Pay), and cash payments at our office. All payments are verified manually before activating your subscription.
Can I try the software before purchasing?
Yes! Submit a trial request through our website and our team will review it within 24 hours. Once approved, you will receive access to the trial version.
How do I get technical support?
You can reach our support team by submitting a ticket through the support page, or by emailing support@elfaham-solutions.com. Premium subscribers get priority support.
Is there multi-language support?
All our products support Arabic and English interfaces. The software automatically adjusts the layout direction (RTL/LTR) based on the selected language.
Submit a Support Ticket
Log in to submit a support ticket and our team will get back to you.